Referring a client

AGENCIES – If you are able to order online, please click here to use our online form.

If you prefer to ring, but we do not answer, leave a message on our answerphone. It will get picked up. Please do not hang up and ring again.

ReadiFood is a “by referral only” service    (People cannot call us on their own behalf).    We rely on YOU, the referrer, to assess whether there is genuine need.   We are not a drop-in Food Bank – we deliver to you or to your client directly if in the Greater Reading area.   We do not issue vouchers

PLEASE
Do NOT send clients to us – unless you have specifically agreed an arrangement with a staff member
Do NOT give clients our phone number.

We will normally only provide up to 4 weekly deliveries if a client has zero income, unless their situation calls for it. If in receipt of benefits and/or wages we will issue up to 2 weeks of parcels, which will be sent once we have assessed their need.
In severe cases you can refer again and where really necessary discuss with us the long term needs of your client, such as a monthly top-up parcel ,  

BUT WE WILL REQUIRE GOOD REASON TO CONTINUE BEYOND 4 WEEKS

What’s in a parcel?

Where do we deliver?

We deliver to all areas in Central Reading as well as:
Caversham, Emmer Green, Peppard, Purley, Pangbourne, Theale,  Shinfield, 3 Mile Cross and Spencers Wood

For Lower Earley, Woodley and Winnersh refer to the Woodley Food Bank

There are a number of agencies who keep stocks of parcels to pass on directly to clients and we are always looking for partners to act as “hubs

If you represent an agency, charity, church or similar, please   or email admin @ readifood .org .uk

Use our online form.

Or ring 0118 9 872 672 between 10.00 am and 4.00 pm or leave a message out of hours

There will be times when there is no-one in the office to answer your call simply because we are busy downstairs in the warehouse.  Again just leave a message.

Alison (Food Bank Manager)                Amanda  (FCG Assistant Director)               Sarah (Administrator)                 

Alison
Amanda
Sarah

                                   

However, all staff are part-time and we do get very busy in the warehouse so you may need to leave a message

Unhappy? Should you wish to feed back comments or register a complaint please email us here